Delivery and Postage Information
All products bought on VFS will be sent with AUSTRALIA POST.
All orders are packaged professionally; all products will be placed within a black discreet plastic bag so no one will know what’s on the inside.
The sender’s name on your package will always be indicated as [‘BC PTY LTD’]
NEXT DAY DISPATCH
When you place your order before 2.00pm Monday-Friday (Melbourne AEST), your order will be dispatched within the next day (except if your order is placed on Victorian public holidays).
Please Note: Orders will only be sent once payment reflects in our account. It is advisable to pay with your Credit Card, as this payment method is instant.
If you are in urgent need of your package, we advise that you contact one of our very capable and friendly customer service team members for immediate assistance. Please find our contact details here
• Normal/Standard shipping takes 10-20 working days – $10.99 AUD per order
• Deliveries outside of the major city areas may take up to 20 working days.
• Express shipping 3-10 working days – $14.99 AUD per order
• Deliveries outside of big city areas may take longer.
Please note: We require a signature upon delivery of your package. If you are not available during delivery, a collection card will be left for you to collect and sign for your package at your nearest postal service.
Please ensure that you have read and are comfortable with our Terms and Conditions.